Shipping policy
At TKRN, we are committed to providing efficient and reliable delivery service for your order. Here’s a detailed look at our shipping process:
Order Processing and Delivery Schedule:
Once you place an order on our website, our team will immediately begin processing it. To help you plan your purchase, please note the following schedule:
Standard Shipping Handling Time:
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Order Handling Time: 1–2 Business days (Monday–Friday)
Standard Shipping Transit Time:
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Standard Shipping: 3–7 Business days (Monday–Friday)
Total Shipping Time (Handling Time + Transit Time):
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Standard Shipping: 4–9 Business days (Monday–Friday)
Order Cut-off Time:
4:00 PM (GMT-05:00) EST
Order Confirmation:
After placing your order, you will receive an email with your order number and details. Once your order ships, you will receive a shipping confirmation email with a tracking number and tracking link. Additionally, we will notify you via email upon delivery of your order.
Shipping Carrier:
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United States: USPS
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Canada: Canada Post
Shipping Locations:
We ship within the United States and Canada.
Shipping Fee:
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Standard Shipping: $8 flat rate (USD)
Lost Packages:
If your package is marked as delivered but you haven't received it, please:
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Verify the shipping address
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Check all possible delivery locations at your residence
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Ask neighbors or family members if they accepted the package
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Contact the courier with your tracking number to initiate a claim
If your package is officially declared lost, contact us immediately with your order number. We will either reship your order or provide a refund based on your preference.
Tracking
After dispatch, a tracking number will be sent to your email. You may also use our Order Tracking Page to monitor your delivery. Tracking updates may take up to 24 hours to appear.
Delays
We aim to meet our delivery estimates, but delays may occur due to high shipping volumes, weather conditions, or unforeseen courier disruptions. If your order hasn't arrived within the expected timeframe, please contact our support team.
Contact Us
Store Name: TKRN
Business EIN 81-1830504
Address: 7761 Highlands Cir Margate FL 33063, United States
Email: info@TKRN.us
Phone: +1 954-637-3388
Customer Support 9 am to 6 pm. Monday to Friday
Time Zone: (GMT-5:00) Eastern Standard Time (New York)
