Refund policy

At TKRN, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, please review the following policy to understand your options for returns, refunds, and exchanges.

Return Window and Eligibility
Returns are accepted within 30 days of delivery, provided the following conditions are met:

  • Items must be in new condition only.

  • Items must be returned in their original packaging with all included materials.

  • Customers must contact us at info@tkrn.us before sending back any item to receive proper return authorization.

Damaged or Defective Items
If your order arrives defective or damaged, please notify us within 48 hours of delivery with the following details:

  • Your order number

  • Clear photographs of the item and packaging

  • A brief description of the issue

Based on the situation, we will arrange a replacement, exchange, store credit, or full refund.

Refund Process
Once we receive and inspect your return, you will be notified via email about the approval or rejection of your refund.
If approved:

  • Refunds will be processed to your original method of payment within 7 days.

  • A confirmation email will be sent once the refund has been issued.

Late or Missing Refunds
If you have not received your refund:

  • Recheck your bank or payment account

  • Contact your bank or credit card provider, as processing times may vary

Non-Returnable Items
We do not accept returns under the following conditions:

  • Items not in new condition

  • Returns requested after 30 days of delivery

  • Items sent back without prior authorization

Exchanges
We gladly accept exchanges within 30 days of delivery. Please ensure the item is in new condition and contact us at info@tkrn.us to arrange your exchange.

Return Address
TKRN
7761 Highlands Cir
Margate, FL 33063
United States

Method & Fees

  • Return method: By mail

  • Restocking Fee: None

  • Return Cost: Customer Responsible for Shipping

  • Refund period: 7 working days

Cancellation Policy
You may cancel your order within 2 hours of purchase, provided the order has not been processed or shipped.

Contact Us

Store Name: TKRN

Business EIN 81-1830504

Address: 7761 Highlands Cir Margate FL 33063, United States

Email: info@TKRN.us

Phone: +1 954-637-3388

Customer Support 9 am to 6 pm. Monday to Friday

Time Zone: (GMT-5:00) Eastern Standard Time (New York)